The room service need to be improve.
Stacey
agosto 2024
Spacious, clean and tidy, good entertainment and friendly staff.
Betty-ann
gennaio 2024
The staff was courteous and friendly.
Jennifer
febbraio 2024
5 star hotel, I don't understand why people rate the hotel bad just because they don't speak Spanish, people have to understand this an English spoken country! If you can't even say how are you? You better go to Dominican republic, excellent service, excellent guest relations, big room, nice entertainment, the variety for the restaurants was excellent, I would definitely come back again! Wow and the live band at nights that's what I liked the most. The services at the restaurants wonderful! I felt like a king!
Fabian
dicembre 2022
Just got back from a wonderful vacation at grand palladium Jamaica! We booked an oceanfront room through booking.com,, but we were complimentary upgraded to an oceanfront view suite with private pool. The room was AMAZING. We used our pool every morning and night, and seeing and hearing the ocean from our own room and patio was so wonderful. I feel like it actually made a huge difference on how much we enjoyed our stay. Their website does not exaggerate the beauty and magnificence of the giant infinity pool, beach, ocean views, and the resort itself. We were blown away! Overall the staff was pleasant and we felt very safe. We used Best Jamaica for private transportation to and from the airport and that also was seamless.
Sarah
gennaio 2024
The property was lovely! Picturesque, clean, and the staff was great! The 1 bedroom suite was so nice. Mini bar stocked every day. Housekeeping on point! The steakhouse restaurant and staff were amazing!
Theresa
dicembre 2022
I like the fact that there was plenty of places to eat, buffet that is. The resort was spacious, the amount of pools/beaches is surprisingly pleasant. The Jerk Hut on the beaches was a really nice accommodation. All staff was eager to please with a very calm demeanor.
Carmen
giugno 2023
Good value for money
Samirah
aprile 2024
The beach areas were beautiful. Good selection of pools. Activities staff excellent. Entertainment nightly, daily volleyball, nighttime activity usually includes dancing. Free paddle boarding and snorkeling although a cash refundable deposit of $30/person required.
Nicole
febbraio 2023
Room service came at an additional cost unlike other resorts I have visited
Kristen
ottobre 2022