The room service need to be improve.
Stacey
Ogos 2024
property is beautiful , staff is generally nice. the cart helps you to get back to your rooms easily but you have to call. a time shuttle would be more reliable. the floating breakfast/wet are is great and staff was helpful and attentive i loved it. they always had something to great guest when they arrive like towels, drinks, cookies. the tours are good but tour office leave out essentially details like weight requirements. the property is up-kept and the room service is good, the cleaning staff is also kind and helpful when you need robes/slippers. the moonlight dinner is great and the food was amazing, our waitress was amazing. lots to do with kids.
Sasheel
April 2025
Spacious, clean and tidy, good entertainment and friendly staff.
Betty-ann
Januari 2024
The staff was courteous and friendly.
Jennifer
Februari 2024
5 star hotel, I don't understand why people rate the hotel bad just because they don't speak Spanish, people have to understand this an English spoken country! If you can't even say how are you? You better go to Dominican republic, excellent service, excellent guest relations, big room, nice entertainment, the variety for the restaurants was excellent, I would definitely come back again! Wow and the live band at nights that's what I liked the most. The services at the restaurants wonderful! I felt like a king!
Fabian
Disember 2022
Just got back from a wonderful vacation at grand palladium Jamaica! We booked an oceanfront room through booking.com,, but we were complimentary upgraded to an oceanfront view suite with private pool. The room was AMAZING. We used our pool every morning and night, and seeing and hearing the ocean from our own room and patio was so wonderful. I feel like it actually made a huge difference on how much we enjoyed our stay. Their website does not exaggerate the beauty and magnificence of the giant infinity pool, beach, ocean views, and the resort itself. We were blown away! Overall the staff was pleasant and we felt very safe. We used Best Jamaica for private transportation to and from the airport and that also was seamless.
Sarah
Januari 2024
The property was lovely! Picturesque, clean, and the staff was great! The 1 bedroom suite was so nice. Mini bar stocked every day. Housekeeping on point! The steakhouse restaurant and staff were amazing!
Theresa
Disember 2022
I like the fact that there was plenty of places to eat, buffet that is. The resort was spacious, the amount of pools/beaches is surprisingly pleasant. The Jerk Hut on the beaches was a really nice accommodation. All staff was eager to please with a very calm demeanor.
Carmen
Jun 2023
Good value for money
Samirah
April 2024
The beach areas were beautiful. Good selection of pools. Activities staff excellent. Entertainment nightly, daily volleyball, nighttime activity usually includes dancing. Free paddle boarding and snorkeling although a cash refundable deposit of $30/person required.
Nicole
Februari 2023